Loro Piana Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €800/month
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana Customer Service Intern, Quarona – 6-month paid internship in customer support and operations.
Role & Responsibilities
- Manage and respond to customer service inquiries and requests
- Support the team during order processing and fulfillment operations
- Assist with data entry and records management activities
- Handle invoices, statements, and order confirmations
- Support the team in processing customer refund and exchange requests
Qualifications
- Bachelor's degree in Economics, Marketing, or Communication
- Fluent in Italian and English
- Strong organizational and communication skills
- Attention to detail and precision
- Proactive approach with problem-solving capabilities
- Proficiency in Excel and PowerPoint
Skills
Experience
Beginner-level experience or equivalent academic coursework in customer service, operations, or related disciplines.
Education
Bachelor's degree in Economics, Marketing, or Communication (or equivalent higher education).
Workplace
The role is situated in Quarona, Piedmont, Italy — conveniently close to Milan.
Compensation
The base compensation for this position is EUR 800 per month.
Benefits
Company canteen (mensa aziendale)
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Intern», «Customer Support Intern», «Service Operations Intern», «Client Relations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.