Loro Piana Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €800/month
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Loro Piana
Loro Piana is an Italian luxury house renowned for exceptional textiles and refined ready‑to‑wear, now part of the LVMH group. The maison is celebrated for artisanal craftsmanship, understated elegance and a culture that prioritizes product excellence and meticulous quality control.
Loro Piana seeks a Customer Service Intern in Quarona, Italy for a full‑time 6‑month internship (€800 gross/month).
Role & Responsibilities
- Respond proactively and accurately to customer enquiries across channels, providing product, service and policy information.
- Support the Customer Service team in the processing and management of orders, including data entry and record keeping.
- Assist with invoice handling, order confirmations and related documentation.
- Manage customer requests for refunds, exchanges and after‑sales assistance under team guidance.
- Suggest appropriate solutions to customer issues and escalate complex cases to senior staff when required.
Qualifications
- Bachelor’s degree in Economics, Marketing, Communications or a related discipline.
- Fluency in Italian and English (spoken and written).
- Strong organisational and communication capabilities with high accuracy and attention to detail.
- Proactive attitude with problem‑solving aptitude.
Skills
Experience
Entry‑level internship. No prior professional experience is required; candidates at the beginning of their career or recent graduates are encouraged to apply.
Education
Bachelor’s degree in Economics, Marketing, Communications or a related field.
Workplace
The role is situated in Quarona, Piedmont, Italy — conveniently close to Milan.
Compensation
The base compensation for this position is EUR 800 per month.
Benefits
Company cafeteria
Culture
Loro Piana fosters a discreet, craftsmanship‑centred culture where product quality and material excellence are paramount. The workplace emphasizes meticulous standards, collaboration across small specialised teams and a respect for heritage techniques within a modern luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Intern», «Customer Care Intern», «After‑Sales Intern», «Customer Support Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.