- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 10, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana is seeking a full-time Client Advisor to join its Vienna boutique from December 2026, reporting to the Assistant Store Manager. The role focuses on sales growth, client relationships and loyalty, while supporting daily stock and back-of-house operations.
Role & Responsibilities
- Achieve sales targets using selling techniques, clienteling and product knowledge while maintaining high customer-satisfaction standards.
- Deliver excellent customer service and build long-term client relationships.
- Proactively recruit new clients and retain and develop existing clients through effective clienteling and customer service.
- Manage daily store operations to ensure stock and back-of-house areas are well managed.
Qualifications
- Motivated, with a collaborative team attitude.
- Able to thrive in a fast-paced environment and manage multiple tasks.
- Fluent in German and English; additional languages are a plus.
- Flexible to work weekdays, weekends and public holidays on a rotating roster.
Skills
Experience
At least 3 years of relevant experience in luxury fashion, the luxury industry or a similar capacity; proven clienteling experience in a luxury retail environment is essential.
Workplace
The successful candidate will be located in Vienna, Vienna, Austria.
Explore jobs in Austria.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.