Loro Piana Client Advisor
Join Loro Piana in Vancouver as a Client Advisor, driving sales and delivering exceptional service in a luxury setting. Apply now!
Overview
Loro Piana is a prestigious Italian luxury brand renowned for its exquisite textiles and sophisticated ready-to-wear collections. As part of the esteemed LVMH group, Loro Piana is celebrated for its commitment to unparalleled quality and craftsmanship, offering a refined and elegant work environment for those passionate about luxury fashion.
Role & Responsibilities
- Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
- Develop and incorporate comprehensive product knowledge to facilitate the sales process.
- Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
- Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
- Collect and update client information to enhance future interactions and tailor services to individual preferences.
- Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
- Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
- Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
- Identify key opportunities for optimizing sales growth and operational efficiencies.
- Role model company values.
Qualifications
- 3+ years of sales experience, preferably in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent customer service, teamwork, and problem-solving skills.
- General knowledge of sales, operations, and inventory.
- Ability to lift and move up to 40 pounds.
Skills
Experience
Minimum of 3 years of sales experience, preferably in a luxury retail environment.
Workplace
This position is based in Vancouver, British Columbia, Canada. Cerulean lists 62 open roles in Vancouver, including 1 posted recently. The broader British Columbia area accounts for 71 active listings on Cerulean, 1 of which are new. In Canada as a whole, Cerulean currently features 210 open positions, with 5 posted this week.
Benefits
Healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.
Culture
Loro Piana fosters a culture of inclusion and excellence, where employees are valued for their contributions and encouraged to thrive. The brand is committed to creating a supportive and rewarding work environment that emphasizes well-being and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.