Loro Piana Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana seeks a Client Advisor in Toronto, Canada to drive luxury retail sales and deliver exceptional service to discerning clients.
Role & Responsibilities
- Exceed personal sales goals and drive continuous revenue growth while upholding Loro Piana's luxury standards
- Develop and apply comprehensive product knowledge to facilitate consultative selling and enhance client experience
- Cultivate and maintain strong client relationships through proactive follow-up, after-sales support, and personalized service
- Collect, update, and leverage client information to tailor future interactions and enhance engagement
- Collaborate with team members to ensure seamless shopping experiences and contribute to store-wide sales performance
- Maintain store displays and visual merchandising presentations in accordance with brand guidelines
- Execute action plans in partnership with store leadership to optimize sales performance and operational efficiency
- Identify opportunities for sales growth and operational improvements
Qualifications
- Minimum 3 years of professional sales experience, preferably in luxury retail
- Proficiency in Microsoft Office and SAP
- Strong customer service and consultative selling ability
- Excellent teamwork and problem-solving skills
- General knowledge of sales operations, inventory management, and merchandising
- Ability to lift and move merchandise weighing up to 40 pounds
Skills
Experience
Minimum 3 years of professional sales experience, with preference for luxury retail background. Candidates should demonstrate a proven track record of meeting or exceeding sales targets and developing client-centric selling practices.
Education
Not specified; high school diploma or equivalent presumed as baseline.
Workplace
This position is based in Toronto, Ontario, Canada.
Benefits
Healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.