Loro Piana Client Advisor

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Location
SydneyNew South WalesAustralia
Employment
Full-Time
Seniority
Mid-Level
Posted
Mar 20, 2026

About Loro Piana

Loro Piana is an Italian luxury maison renowned for its artisanal expertise in the finest textiles, ready-to-wear and bespoke garments. As a member of the LVMH group, the brand is distinguished by an unwavering commitment to superior materials, discreet elegance and exceptional craftsmanship.

Loro Piana in Sydney seeks a full-time Client Advisor to drive luxury clienteling, sales and store operations at its first Australian store.

Role & Responsibilities

  • Deliver exceptional client experiences and cultivate long-term relationships through proactive clienteling and personalised service.
  • Achieve and exceed individual and store sales targets using refined selling techniques and deep product knowledge.
  • Proactively identify, recruit and convert new clients while retaining and upgrading existing clientele through targeted outreach and follow-up.
  • Manage daily store operations, including stock control and back-of-house organisation, to maintain presentation and service standards.
  • Maintain Loro Piana service standards at every touchpoint and contribute to a refined in-store atmosphere that reflects the Maison’s values.

Qualifications

  • Minimum 3 years’ experience in luxury fashion retail or a comparable luxury environment.
  • Proven track record in clienteling within a luxury retail setting.
  • Fluent in English; additional languages are an advantage.
  • Flexible availability to work weekdays, weekends and public holidays on a rotating roster.
  • Professional, self-motivated team player with strong interpersonal skills and the ability to perform in a fast-paced environment.

Skills

Clienteling Selling techniques Luxury product knowledge Customer service excellence Stock and back-of-house management Client acquisition and retention

Experience

Minimum 3 years’ experience in luxury fashion or a related luxury retail role; demonstrable success in clienteling and meeting sales targets within a premium retail environment.

Education

High school diploma required; tertiary qualification in fashion, retail, business or a related discipline preferred.

Workplace

The successful candidate will be located in Sydney, New South Wales, Australia.

Benefits

Comprehensive remuneration package; training and development programs.

Culture

The Maison prizes meticulous craftsmanship, refined discretion and an obsession with material quality. The workplace fosters a supportive, inclusive environment where personalised client service and professional development are emphasised.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Retail Consultant», «Personal Shopping Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.