Loro Piana Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 25, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana seeks a Client Advisor in São Paulo, Brazil to drive sales and deliver luxury retail excellence in this permanent full-time role.
Role & Responsibilities
- Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards
- Develop and incorporate comprehensive product knowledge to facilitate the sales process and advise clients effectively
- Collaborate with fellow team members to ensure a seamless shopping experience and contribute to overall store success
- Cultivate and maintain strong relationships with clients through follow-up communications and after-sales support
- Collect and update client information to enhance future interactions and tailor services to individual preferences
- Actively engage with clients to promote products, provide personalized assistance, and drive sales growth
- Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines
- Collaborate with store leadership to execute action plans aimed at enhancing sales performance
- Identify key opportunities for optimizing sales growth and operational efficiencies
- Model company values and maintain professional standards consistent with the luxury retail environment
Qualifications
- Minimum 3 years of sales experience, preferably in a luxury retail environment
- Proficient in Microsoft Office and SAP
- Excellent customer service and problem-solving skills
- Strong teamwork and communication abilities
- General knowledge of sales, operations, and inventory management
- Physical capability to lift and move up to 40 pounds regularly
Skills
Experience
Minimum 3 years of professional sales experience, preferably in a luxury retail environment such as fashion, jewelry, or high-end accessories. Prior experience in clienteling, relationship building, and achieving sales targets is essential.
Education
Secondary education (high school diploma or equivalent) required; further education in fashion retail, hospitality, or business administration is advantageous.
Workplace
This position is based in São Paulo, São Paulo, Brazil.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Specialist», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.