Loro Piana Client Advisor
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Loro Piana
Loro Piana is an Italian luxury maison within the LVMH group, recognised for its artisanal textiles, refined ready-to-wear and accessories. The brand emphasizes superior craftsmanship, premium natural fibres and understated elegance, maintaining an international retail presence and a culture focused on product excellence and elevated client service.
Loro Piana seeks a Client Advisor in San Diego, CA — full-time on-site role delivering luxury client service and driving retail sales.
Role & Responsibilities
- Achieve and exceed individual sales targets while contributing to team revenue growth and upholding Loro Piana service standards.
- Develop and maintain deep product knowledge to guide personalised client interactions and close sales.
- Build and nurture long-term client relationships through proactive follow-up, after‑sales service and bespoke clienteling.
- Capture, update and leverage client data to personalise future engagements and maximise lifetime value.
- Ensure a seamless in-store experience by collaborating with colleagues and supporting store operational objectives.
- Maintain and execute visual merchandising standards to preserve the Maison’s brand presentation.
- Partner with store leadership to implement action plans that enhance sales performance and operational efficiency.
- Identify opportunities to optimise selling processes and improve store-level productivity.
Qualifications
- Minimum three years of sales experience, preferably within luxury retail.
- Proficiency with Microsoft Office and SAP; comfortable adopting additional digital retail tools.
- Strong customer service orientation with proven ability to develop and sustain client relationships.
- Demonstrated teamwork, interpersonal and problem-solving capabilities.
- Practical knowledge of retail sales, store operations and inventory procedures.
- Ability to handle physical demands of the role, including lifting up to 40 pounds.
Skills
Experience
Minimum 3 years of sales experience, with preference for candidates who have worked in luxury retail environments and who can demonstrate consistent achievement of sales targets.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail, business or a related discipline is advantageous.
Workplace
This position is based in San Diego, California, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Medical, dental and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; Headspace mental health support; generous employee product discount and exclusive LVMH discounts.
Culture
The Maison cultivates a refined, service-oriented workplace where craftsmanship and discretion are prized. As part of the LVMH group, Loro Piana combines an artisanal heritage with international retail professionalism, offering employees opportunities to deepen product expertise and advance within a global luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.