Loro Piana Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana Client Advisor position in New York – luxury retail sales role with benefits package and $25–$28/hour compensation.
Role & Responsibilities
- Exceed personal sales goals and drive continuous revenue growth while upholding Loro Piana's luxury brand standards
- Develop and leverage comprehensive product knowledge to facilitate the sales process and guide client decisions
- Collaborate with team members to ensure seamless shopping experiences and contribute to overall store success
- Cultivate and maintain strong client relationships through strategic follow-up and personalized after-sales support
- Collect and update client information in CRM systems to enhance future interactions and tailor services to individual preferences
- Actively engage with clients to promote products, provide personalized styling assistance, and drive sales conversion
- Oversee maintenance and presentation of store displays in alignment with visual merchandising guidelines
- Partner with store leadership to execute action plans focused on enhancing sales performance and operational efficiency
- Identify and capitalize on key opportunities to optimize sales growth and operational efficiencies
- Embody and model company values in all client and team interactions
Qualifications
- Minimum 3 years of sales experience, preferably in a luxury retail environment
- Proficiency in Microsoft Office and SAP
- Excellent customer service and interpersonal skills
- Strong teamwork and problem-solving abilities
- General knowledge of sales operations and inventory management
- Physical capability to lift and move merchandise up to 40 pounds
Skills
Experience
Minimum 3 years of sales experience in a retail environment, with preference for luxury retail background. Demonstrated track record of exceeding sales targets and building sustained client relationships.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 28 per hour.
Benefits
Medical, dental, and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; Headspace mental health support; generous product discount; exclusive LVMH discounts; additional tailored perks
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.