Loro Piana Client Advisor

Munich Bavaria Germany

Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 10, 2026

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

Loro Piana is seeking a full-time Client Advisor to join its Munich boutique from January 2027 on a permanent basis. Reporting to the Store Manager, the role supports sales growth, builds client loyalty, and contributes to daily store operations.

Role & Responsibilities

  • Achieve sales targets through effective selling techniques, clienteling, and product knowledge while maintaining the highest standards of customer satisfaction.
  • Provide excellent customer service and establish long-term client relationships.
  • Proactively recruit new clients and retain and upgrade existing clients through effective clienteling and customer service.
  • Manage daily store operations to ensure stock and back-of-house areas are well managed.
  • Engage clients and nurture brand loyalty by conveying Loro Piana values and delivering service in line with its standards.

Qualifications

  • Motivated, with a good team-player attitude.
  • Able to thrive in a fast-paced environment and multitask.
  • Fluent in German and English; additional languages are a plus.
  • Flexible to work weekdays, weekends, and public holidays on a rotating roster.

Skills

Clienteling Selling techniques Product knowledge

Experience

At least 3 years of relevant experience in luxury fashion, the luxury industry, or a similar capacity; proven clienteling experience in a luxury retail environment is essential.

Workplace

The successful candidate will be located in Munich, Bavaria, Germany.

The setting Bavaria

Explore jobs in Bavaria or in Germany.

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Loro Piana

Loro Piana Client Advisor

Munich, Germany

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