Loro Piana Client Advisor

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Location
MiramarCaliforniaUSA
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 30, 2026

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

Loro Piana Client Advisor role in Miramar, California. Full-time luxury retail position focused on sales growth and client relationships.

Role & Responsibilities

  • Exceed personal sales goals and drive continuous revenue growth within a team setting while upholding Loro Piana brand standards
  • Develop and leverage comprehensive product knowledge to facilitate consultative selling and client education
  • Collaborate with team members to deliver a seamless shopping experience and contribute to overall store performance
  • Cultivate and maintain strong client relationships through strategic follow-up, after-sales support, and personalized service
  • Collect, update, and manage client information within CRM systems to tailor future interactions and enhance customer experience
  • Actively engage clients to promote products, provide individualized assistance, and identify sales opportunities
  • Oversee visual merchandising displays to ensure alignment with brand guidelines and operational standards
  • Partner with store leadership to execute sales optimization and performance enhancement initiatives
  • Identify and recommend opportunities for sales growth and operational efficiency improvements

Qualifications

  • Minimum 3 years of sales or sales support experience, preferably in a luxury retail environment
  • Proficiency in Microsoft Office and SAP
  • Excellent customer service, attention to detail, and teamwork capabilities
  • Working knowledge of sales, operations, and inventory management
  • Physical ability to lift and move up to 40 pounds

Skills

Microsoft Office SAP Customer service Sales techniques Luxury product knowledge Visual merchandising Client relationship management Inventory management

Experience

Minimum 3 years of sales or sales support experience, preferably within luxury retail. The ideal candidate will demonstrate a track record of achieving sales targets, building client relationships, and delivering exceptional service in a high-end retail setting.

Workplace

This position is based in Miramar, California, USA, within easy reach of Miami.

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», «Boutique Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.