Loro Piana Client Advisor
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Loro Piana
Loro Piana is an Italian luxury maison recognised for its exceptional cashmere, fine wools and refined textiles. As part of the LVMH group, the brand operates an international network of boutiques and emphasises artisanal quality, understated elegance and personalised client service.
Loro Piana — Client Advisor (full-time) in Hong Kong Island, Hong Kong. Join the Pacific Place boutique to deliver luxury client service and drive sales.
Role & Responsibilities
- Achieve individual and store sales targets through expert selling techniques, product knowledge and proactive clienteling.
- Welcome and assist clients with a hospitality-driven approach, building and maintaining long-term customer relationships and an up-to-date client book.
- Deliver personalised, high‑touch service consistent with Loro Piana standards, including after‑sales care and bespoke requests.
- Support day-to-day store operations: maintain sales floor presentation, merchandise displays and overall store image.
- Contribute to stock management and back‑office tasks to ensure product availability and accurate inventory control.
Qualifications
- Minimum 2 years of retail sales experience; experience in luxury or premium fashion retail strongly preferred.
- Native Cantonese speaker required.
- Service-oriented with demonstrable clienteling skills and strong interpersonal communication.
- Enthusiastic, sincere attitude with a collaborative team spirit and professional presentation.
Skills
Experience
Minimum 2 years of retail sales experience in luxury or premium retail; experience in clienteling and achieving sales targets is required.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
The maison values discretion, deep product expertise and exemplary one-to-one client service. The retail environment is collaborative and service-driven, with a strong emphasis on craftsmanship and long-term client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Retail Sales Advisor», «Luxury Sales Associate», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.