Loro Piana Client Advisor
- Location
- East HamptonNew YorkUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 3, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana Client Advisor position in East Hampton, New York. Full-time luxury retail role driving sales and client relationships.
Role & Responsibilities
- Exceed personal sales goals and achieve continuous growth while upholding Loro Piana brand standards
- Develop and apply comprehensive product knowledge to facilitate the sales process and guide client purchasing decisions
- Collaborate with team members to ensure seamless client shopping experiences and contribute to overall store success
- Cultivate and maintain strong client relationships through proactive follow-up and personalized after-sales support
- Collect and update client information to enhance future interactions and tailor services to individual preferences
- Actively engage with clients to promote products, provide personalized assistance, and drive sales conversion
- Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines and brand standards
- Partner with store leadership to execute action plans aimed at enhancing sales performance and operational effectiveness
- Identify key opportunities for optimizing sales growth and operational efficiencies
Qualifications
- Minimum 5 years of sales experience, preferably in luxury retail
- Proficiency with Microsoft Office, SAP, and other digital tools
- Excellent customer service and interpersonal abilities
- Strong teamwork and problem-solving skills
- General knowledge of sales operations and inventory management
- Ability to lift and move up to 40 pounds
Skills
Experience
Minimum 5 years of sales experience, preferably in a luxury retail environment.
Workplace
The successful candidate will be located in East Hampton, New York, USA, with easy access to New York.
Benefits
Medical, dental, and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; Headspace mental health support; generous product discount; exclusive LVMH discounts; additional tailored perks.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Client Relations Associate», «Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.