Loro Piana Client Advisor

Location
Employment
Full-Time
Seniority
Mid-Level
Compensation
$25–28/hour
Posted
Apr 26, 2026

About Loro Piana

Loro Piana is an Italian luxury maison renowned for its exceptional textiles, refined ready-to-wear and accessories, and rigorous craftsmanship. The brand operates within the LVMH group and is recognised for a discreet, product-led approach to luxury and an emphasis on materials, artisanal expertise and elevated client service.

Loro Piana is hiring a Client Advisor in Dallas, USA — full‑time, on‑site role; drive luxury sales and clienteling ($25–$28/hr).

Role & Responsibilities

  • Achieve and exceed individual sales targets while contributing to team performance and store objectives.
  • Deliver personalised, client-focused service and cultivate long-term client relationships through proactive outreach and after‑sales support.
  • Maintain and update client records to enable tailored communications and clienteling activities.
  • Provide expert product knowledge to guide clients through curated selections and drive conversion.
  • Support store visual merchandising standards and maintain presentation of merchandise and displays.
  • Collaborate with store leadership to implement action plans that optimise sales and operational efficiency.
  • Identify opportunities to enhance sales growth, client experience and in‑store processes.

Qualifications

  • Minimum 3 years of sales experience, preferably within luxury retail.
  • Proficiency in Microsoft Office and SAP; comfortable learning and using store digital tools.
  • Demonstrable customer service excellence, strong teamwork and problem‑solving capabilities.
  • Working knowledge of store operations, sales processes and inventory control.
  • Ability to lift and move up to 40 pounds as required for visual merchandising and stock handling.

Skills

Microsoft Office SAP Clienteling Visual merchandising Inventory management Exceptional interpersonal and customer service skills

Experience

Minimum three years of direct sales experience, ideally in a luxury or premium retail environment with a proven record of meeting sales targets and delivering personalised client service.

Workplace

The successful candidate will be located in Dallas, Texas, USA.

Compensation

The base compensation for this position ranges from USD 25 to USD 28 per hour.

Benefits

Medical, dental and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; Headspace mental health support; generous product discount and exclusive LVMH discounts.

Culture

Employees at Loro Piana operate within a product‑centric, craftsmanship‑led culture that prizes understated luxury and exceptional service. The workplace emphasises professional development, inclusion and a supportive environment aligned with the Maison's standards of refinement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Associate», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Loro Piana

Loro Piana Client Advisor

Dallas, USA

Continue to the application.