Loro Piana Client Advisor

Beijing Beijing China

Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 3, 2026

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

The Client Advisor drives sales objectives, delivers expert recommendations and exceptional client experiences, builds lasting client relationships, and supports daily store operations. The role is full-time and based at Beijing SKP.

Role & Responsibilities

  • Drive and achieve assigned objectives, taking responsibility for sales performance.
  • Understand clients’ needs and provide professional recommendations while delivering an exceptional client experience in line with brand standards.
  • Engage proactively with clients and build long-term, positive relationships; use client relationship tools to strengthen brand loyalty.
  • Support daily store operations, including product organization and maintaining displays.
  • Learn and maintain knowledge of the brand and its products.
  • Comply with appearance, presentation and conduct standards.
  • Follow company policies and work procedures.
  • Complete other duties assigned by the supervisor.

Qualifications

  • College diploma or higher.
  • At least 2 years of experience in luxury retail or a service industry such as an international five-star hotel.
  • Strong sales and client service skills, with the ability to maintain positive client relationships.
  • Awareness of lifestyle and fashion trends; an outgoing, positive and enthusiastic personality.
  • Sincere, eager to learn, diligent and conscientious, with a strong team spirit.
  • Standard Mandarin; everyday conversational English is preferred.
  • Basic computer skills.

Skills

Sales Client service Client relationship management Basic computer operation

Experience

At least 2 years of experience in luxury retail or a service industry such as an international five-star hotel.

Education

College diploma or higher.

Workplace

This position is based in Beijing, Beijing, China.

The setting China

Explore jobs in China.

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Advisor», «Client Relations Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Loro Piana

Loro Piana Client Advisor

Beijing, China

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