Loro Piana Auditor and Product Compliance Specialist

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

Role & Responsibilities

• Coordinate and manage the full customer audit cycle, from pre-audit preparation through on-site support and post-audit follow-up.
• Review audit scope and gather and verify relevant documentation, including safety registers, risk assessments and environmental certifications.
• Coordinate internal activities and stakeholder engagement to ensure audit matters are mapped and monitored.
• Prepare summary materials and internal briefings for the team and auditors.
• Address issues arising during audits.
• Analyze audit reports, prepare structured action plans for non-conformities and coordinate corrective actions.
• Communicate formally with customers to transmit action plans and supporting evidence.
• Produce internal reports on audit progress and outcomes.
• Continuously manage customer documentation and information requests for the Textile division received via email, portals and dedicated platforms.
• Manage traceability requests, including gathering, verifying and consolidating information on material origin and the supply chain.
• Respond accurately and consistently to requests for environmental and social data, including consumption, indicators and Loro Piana’s HSE and Sustainability performance.
• Support raw-material certification, including supplier onboarding within certification scope and assistance during audits.
• Verify the confidentiality scope of information to be shared, coordinating with the commercial channel.
• Create testing workflows suited to business needs and define testing flows based on group and customer requirements.
• Evaluate customers’ PRSLs and manage their requests according to specific requirements.
• Guide production processes to anticipate and adapt to regulatory changes.
• Coordinate with testing laboratories to map activities.
• Manage product compliance requests relating to chemicals by analyzing customer Product Restricted Substances List (PRSL) requirements and coordinating technical validation and testing.

Qualifications

• At least 5 years of established experience in HSE and Sustainability, with a proven track record managing supply-chain audits and customer compliance, preferably in the textile sector.
• Ability to work in high-intensity, unpredictable and time-sensitive environments, with excellent responsiveness and real-time problem-solving.
• Knowledge of audit and certification practices.
• Strong coordination and stakeholder-management skills across internal functions, including HR, Operations, Legal, Procurement and Quality, and external parties such as suppliers, subcontractors and external auditors.
• High degree of operational and decision-making autonomy, with the ability to manage multiple projects and deadlines concurrently.
• Results orientation, proactivity and ability to anticipate needs.
• Excellent communication and interpersonal skills in Italian.
• Strong attention to detail and accuracy in document management.
• Availability for frequent, including unplanned, travel to visit internal sites, subcontractors and suppliers.

Skills

Experience

At least 5 years in HSE and Sustainability, including supply-chain audit and customer compliance management, preferably in the textile sector.

Compensation

The base compensation for this position is EUR 40,000 per annum.

Benefits

Participation in an incentive plan at Loro Piana S.p.A.’s discretion, based on factors such as individual and/or company performance. Additional benefits may be provided in accordance with company policies.

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.