Loro Piana Assistant Store Manager
Loro Piana — Assistant Store Manager in San Francisco, CA. Support store leadership in sales, team management and luxury client service.
Overview
Loro Piana is an Italian luxury Maison renowned for exceptional textiles, ready-to-wear and refined accessories, with a reputation grounded in artisanal craftsmanship and the use of the finest raw materials. As part of the LVMH group, the Maison combines heritage savoir-faire with rigorous quality standards and a client-centric approach across its global retail network.
Role & Responsibilities
- Support the Store Manager in driving sales performance, delegating tasks, and elevating the selling ceremony through product storytelling and rigorous service standards.
- Identify and implement opportunities to grow revenue and improve operational efficiency; align store objectives with corporate sales strategies.
- Manage day-to-day store operations including opening/closing procedures, cycle counts, stock consolidation, fiscal inventory and reporting.
- Oversee after-sales processes (alterations, repairs, spare parts) to ensure a seamless client journey and uphold brand standards.
- Develop and coach the store team: provide feedback, run training, create career development plans and participate in recruitment with HR partners.
- Maintain facility standards and report maintenance issues; control store expenses related to P&L such as shipping, supplies and alterations.
- Enforce compliance with labor laws, safety procedures and internal sales regulations in collaboration with corporate partners.
- Build and sustain relationships with top clients through VIC initiatives and personalised clienteling to reinforce an elevated brand image.
Qualifications
- Minimum 3 years of management and sales experience, preferably in luxury retail.
- Proficient in Microsoft Office and SAP; comfortable with standard retail digital tools.
- Demonstrated leadership capability with experience in coaching, performance management and staff development.
- Solid knowledge of retail operations, inventory control and P&L fundamentals.
- Excellent clienteling, communication and problem‑resolution skills; able to handle sensitive customer situations with discretion.
- Availability to work weekends and travel as required; ability to lift and move up to 40 pounds.
Skills
Experience
At least three years of progressive management or supervisory experience in a retail environment, ideally within the luxury sector, including hands‑on responsibility for sales targets, team leadership, inventory procedures and store operations.
Education
High school diploma required; bachelor's degree in business, retail management or a related field preferred.
Workplace
The successful candidate will be located in San Francisco, California, USA. 30 luxury roles are listed in San Francisco on Cerulean, 5 posted in the last 48 hours. Across the California region, Cerulean lists 360 open positions — 16 listed in the past two days. Cerulean currently advertises 2.211 open roles in USA, including 80 added in the last 48 hours.
Culture
The Maison cultivates a culture of meticulous craftsmanship, discreet luxury and personalized client service, underpinned by LVMH's standards of excellence. Retail teams operate in a collegial environment where mentorship, product knowledge and attention to detail are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.