- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe is seeking a Travel Retail Beauty Advisor to provide personalised luxury consultations across skincare, make-up and fragrances, deliver exceptional service and achieve sales targets at London Heathrow Terminal 5. The permanent, full-time role is 40 hours per week and includes airport retail shifts across evenings, weekends and holidays.
Role & Responsibilities
- Provide exceptional service to customers and achieve sales targets.
- Generate sales using multi-brand selling methods, product knowledge and the basic service flow.
- Share L’Oréal Group beauty with more travellers through relevant traffic stopping.
- Maintain counter and store quality and merchandising, including appearance and cleanliness; follow merchandising guidelines and ensure products are available on shelf.
- Build positive relationships with airport floor managers and head office.
- Represent the brand through professional conduct, eventing and on-brand grooming.
- Communicate with passion and demonstrate strong storytelling.
- Connect with clients, understand their needs, provide suitable solutions and deliver after-sales service.
- Provide personalised luxury consultations on skincare, make-up and fragrances.
Qualifications
- Flexibility to work retail hours, including evenings, weekends and holidays, due to the airport’s year-round extended opening hours.
- Willingness to learn fundamental product knowledge, including features, benefits and usage, as well as application techniques.
- Comfort with approaching travellers to share L’Oréal Group beauty.
- Ability to use POS software and other digital systems required to run the counter.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Competitive salary package, excellent benefits and discounts across the L’Oréal portfolio; access to L’Oréal Group training, education and learning opportunities.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Fragrance and Skincare Advisor», «Beauty Sales Associate», «Cosmetics Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.