- Employment
- Full-Time
- Seniority
- Senior
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
The Senior Key Account Manager leads L’Oréal Luxe’s commercial partnership with Central Department Store, overseeing joint business planning, retail activations, account performance and cross-functional launch execution. This permanent, full-time role reports to the Commercial Director.
Role & Responsibilities
- Steer the commercial partnership with Central Department Store, driving brand visibility, sell-out performance and joint growth strategies across counters and omnichannel touchpoints.
- Lead the annual Joint Business Planning (JBP) cycle with Central Department Store buyers, aligning trade terms, commercial budgets and mutual growth priorities.
- Drive retail animations and promotional calendars, partnering with retail design teams to ensure high-impact execution across department store doors.
- Monitor account P&L, sales forecasts, inventory cover and sell-out data to identify commercial opportunities and resolve stock bottlenecks.
- Coordinate with Brand Marketing, Supply Chain and Retail Education teams to deliver new launches and consistent consumer touchpoints.
Qualifications
- Proven track record co-building and executing strategic joint business plans with major department stores or key retail accounts.
- Proven capability in managing high-stakes retail relationships, establishing commercial trust and delivering sustainable revenue growth.
- Skilled in commercial agreements, annual trading terms and space negotiations to secure mutually beneficial outcomes.
- Strong ability to identify category levers, optimise product assortments and drive retail sell-out.
- Sound command of account P&L management, trade spend optimisation, promotional ROI analysis and demand forecasting.
Skills
Workplace
The role is situated in Bangkok, Bangkok, Thailand.
Explore jobs in Thailand.
Benefits
Opportunities to grow beyond one’s potential and try new things; real responsibility from day one; an inclusive environment where people of all backgrounds and people with disabilities are accepted, can speak up and thrive; opportunities to contribute to brands’ societal and environmental causes.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Retail Account Manager», «Senior Department Store Account Manager», «Senior Client Account Manager», «Senior Commercial Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.