- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe is hiring a Preparation Process Manager for its distribution center in Mönchengladbach. This permanent, full-time role combines administrative process coordination with an active shop-floor presence, supporting WMS routines, performance improvement, employee training, and daily operational coordination.
Role & Responsibilities
- Coordinate and improve administrative processes in the Preparation area, defining, documenting, and standardizing workflows to ensure consistent and efficient operations.
- Support the introduction of new routines in the Preparation area, ensure relevant transactions are processed correctly in the system, and help embed this knowledge within the team.
- Maintain a regular presence on the shop floor, understand day-to-day challenges, support employees, and train them on new processes, standards, and Warehouse Management System (WMS) functions in a clear and patient way suited to a diverse, multicultural team.
- Monitor daily performance using relevant KPIs, identify bottlenecks, support root-cause analysis of deviations, and work with teams to implement improvements and uphold agreed processes and standards.
- Support the Head of Preparation with daily operational coordination and serve as a coordinating contact for team leads and supervisors.
Qualifications
- A degree in Supply Chain Management, Business Administration, or Industrial Engineering, or equivalent practical experience in logistics.
- Ideally, experience in a logistics, warehouse, or industrial environment and familiarity with order preparation or picking.
- Strong affinity for Warehouse Management Systems and the ability to connect digital workflows with practical warehouse processes; experience with the new WMS, Manhattan, or SAP is an advantage.
- A hands-on approach, with a preference for working close to shop-floor operations, alongside strong administrative capabilities and process understanding.
- Clear, empathetic communication skills, the ability to bridge language barriers and explain complex workflows accessibly, intercultural competence, and experience working with diverse stakeholders.
- Ability to work independently, learn new systems quickly, and enthusiasm for training and developing others.
- Professional German and English proficiency.
Skills
Education
A degree in Supply Chain Management, Business Administration, or Industrial Engineering, or equivalent practical experience in logistics.
Workplace
This position is based in Mönchengladbach, North Rhine-Westphalia, Germany.
Explore jobs in North Rhine-Westphalia or in Germany.
Benefits
Opportunity to shape an important operational area; exposure to both administrative process control and active shop-floor work; opportunities to apply and develop process management and WMS knowledge; close collaboration with the Head of Preparation, teams, and cross-functional stakeholders; diverse, international workplace with an open and collaborative culture.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Warehouse Process Manager», «Logistics Process Manager», «Fulfillment Process Manager», «Warehouse Operations Process Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.