- Location
- Copenhagen Capital Region Denmark
- Employment
- Full-Time
- Seniority
- Manager
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe is hiring an Online Business Manager for its Nordic Hub in Copenhagen, leading strategic digital initiatives and commercial acceleration for Kiehl’s and Biotherm across Sweden, Denmark, Norway, and Finland. The permanent, full-time role leads the D2C e-commerce roadmap and P&L, brand storytelling, CRM, analytics, and digital operations, while managing and developing an OBM Graduate.
Role & Responsibilities
- Lead the Nordic D2C e-commerce roadmap and P&L, accelerating brand turnover, digital sell-out, and market share across owned sites and key online accounts.
- Manage and develop the OBM Graduate, coaching them in daily operational excellence, project ownership, and commercial execution.
- Own brand storytelling across owned media, designing engaging on-site content journeys and coordinating CRM initiatives to drive long-term consumer retention.
- Use digital analytics and media metrics to optimise traffic, conversion rates, and return on ad spend across online channels.
- Collaborate with Media, Commercial, Supply Chain, and CRM leads to future-proof digital operations and ensure seamless product availability.
Qualifications
- Proven track record of driving digital turnover, managing e-commerce P&L metrics, and scaling direct-to-consumer platforms.
- Practical capability in curating website content, optimising user engagement, and driving CRM retention strategies.
- Ability to manage, mentor, and upskill emerging talent, setting clear direction and development pathways.
- Robust capability in interpreting web metrics, consumer journey data, and digital marketing performance to drive sell-out.
- Professional working proficiency in English; knowledge of a Nordic language is an asset.
Skills
Workplace
The role is situated in Copenhagen, Capital Region, Denmark.
Explore jobs in Denmark.
Benefits
An environment that encourages personal growth, experimentation, and responsibility from day one; an inclusive workplace where people from diverse backgrounds and people with disabilities are accepted and celebrated; opportunities to contribute to brands’ societal and environmental causes.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Manager», «Digital Commerce Manager», «Online Sales Manager», «D2C Business Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.