- Location
- Ho Chi Minh City Ho Chi Minh Vietnam
- Employment
- Contract
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe is hiring an Omnichannel Key Account Manager on a fixed-term contract in Ho Chi Minh City. The role defines local luxury growth strategy, manages online and offline accounts and trade plans, leads retailer negotiations, and coordinates activity across internal departments.
Role & Responsibilities
- Define the local luxury growth strategy by channel, retailer and category, aligned with the General Manager and business unit heads.
- Develop, monitor and manage a portfolio of offline and online retailer and client accounts in line with division and brand strategies.
- Create trade plans that use growth levers to achieve division targets.
- Lead or participate in negotiations with retailers and clients on key launches, space, location and stock.
- Manage trade plans and stock agreements with trade partners.
- Coordinate retailer and client activity with internal departments, including sales, supply chain, marketing, customer service, education, merchandising and legal.
Qualifications
- 5 years of experience in sales or account management.
- Experience in both offline and online business.
- Good English to discuss with the regional team.
Skills
Experience
5 years of experience in sales or account management.
Workplace
The successful candidate will be located in Ho Chi Minh City, Ho Chi Minh, Vietnam.
Explore jobs in Vietnam.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Omnichannel Account Manager», «Key Client Manager», «Retail Account Manager», «Strategic Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.