- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
The Beauty Advisor represents the Biotherm brand in Wuhan, providing personalized beauty consultations and customer experiences while meeting sales targets. The role includes customer relationship development, counter operations, and compliance with company policies. Full-time.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet the sales targets set by the company.
- Use appropriate sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customers’ expectations.
- Maintain customer relationships across all touchpoints, recruit new customers, and strengthen customer loyalty.
- Build effective working relationships with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and category, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely contact with customers, demonstrating empathy and communication skills.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Love for the beauty retail industry.
- Strong communication skills and clear self-expression.
- Strong learning and adaptability skills, with a team-oriented approach.
- Strong service orientation.
- Resilience at work.
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Understanding of company and brand policies and procedures.
- Familiarity with digital tools.
Skills
Workplace
The successful candidate will be located in Wuhan, Hubei, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.