- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe seeks a part-time Beauty Advisor for a permanent role at John Lewis in Edinburgh, working 37.5 hours. The role delivers personalised One Luxe service, product expertise and storytelling, sales performance, client relationships, brand events and social advocacy, alongside team training and counter administration. The package includes a commission scheme, staff-shop access, 30 days of holiday inclusive of bank holidays, discounted dental insurance, well-being resources and referral bonuses.
Role & Responsibilities
- Consistently deliver the One Luxe service model, providing each customer with a premium, personalised experience.
- Demonstrate products, bring brand heritage to life, and share tailored product knowledge, tips and techniques to meet customer needs.
- Represent L’Oréal Luxe as a brand ambassador, delivering a luxurious customer experience through personalised service and merchandising standards.
- Stay informed about makeup, skincare and wellness trends to provide expert advice and personalised recommendations.
- Meet individual and counter sales goals agreed with the line manager.
- Build authentic customer relationships in store and through digital channels to foster loyalty and repeat business.
- Inform new and existing customers about upcoming in-store events, promotions and brand activations.
- Design and deliver innovative, engaging events and animations that generate customer interest and excitement for L’Oréal Luxe brands.
- Represent L’Oréal Luxe brands and share expertise on internal and external social media platforms in line with company guidelines.
- Participate actively in team efforts and complete required training to maintain current product knowledge and brand expertise.
- Complete daily and weekly administrative tasks online and offline using Tamigo and One Retail.
- Maintain high standards of hygiene and housekeeping, keeping the counter clean, organised and inviting.
Qualifications
- Passion for beauty and the ability to provide personalised advice and help customers find suitable products.
- Ability to build authentic relationships, put customers at ease, understand their individual style and help them develop a beauty routine that expresses their identity.
- Awareness of current makeup and beauty trends, and ability to connect with people online and in person and build a skincare community.
- Drive, ambition and enthusiasm for challenges, creating innovative in-store experiences and achieving results.
- Commitment to L’Oréal Luxe’s mission and values, with enthusiasm for representing its brands.
Skills
Workplace
The role is situated in Edinburgh, Scotland, UK.
Explore jobs in Scotland or in the UK.
Benefits
Commission scheme; access to products from more than 35 L’Oréal brands through the staff shop; 30 days of holiday inclusive of bank holidays; discounted dental insurance; mental health and financial well-being support resources; referral bonuses; sustainability initiatives through L’Oréal for the Future.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.