- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe seeks a Beauty Advisor for a permanent, full-time role of 22.5 hours per week at the John Lewis counter in Cambridge. The role delivers personalised customer experiences, product expertise and storytelling, sales performance, client relationship building, engaging events, brand advocacy and counter operations.
Role & Responsibilities
- Deliver the One Luxe service model consistently, providing every customer with a premium, personalised experience.
- Demonstrate products, bring customers into the brands’ heritage, and provide tailored product knowledge, tips and techniques to meet their needs.
- Represent L’Oréal Luxe as a brand ambassador, delivering a luxury customer experience through personalised service and merchandising standards.
- Stay informed about makeup, skincare and wellness trends to provide expert advice and personalised recommendations.
- Achieve individual and counter sales goals agreed with the line manager.
- Build authentic customer relationships in store and through digital channels to foster loyalty and repeat business.
- Inform new and existing customers about upcoming in-store events, promotions and brand activations.
- Design and deliver innovative, engaging events and animations that generate customer interest in L’Oréal Luxe brands.
- Represent L’Oréal Luxe brands and share expertise on internal and external social media platforms in line with company guidelines.
- Participate actively in team efforts and complete required training to maintain current product knowledge and brand expertise.
- Complete daily and weekly administrative tasks online and offline using Tamigo and One Retail.
- Maintain high hygiene and housekeeping standards, keeping the counter clean, organised and inviting.
Qualifications
- Passion for beauty and the ability to share expertise through personalised product advice.
- Ability to build authentic customer relationships, create a welcoming environment and help customers develop beauty routines that express their individuality.
- Active use of social media and awareness of current makeup and beauty trends, with the ability to engage customers online and in person and build a skincare community.
- Drive, ambition and enthusiasm for challenges, in-store innovation and achieving results.
- Commitment to L’Oréal Luxe’s mission and values, with enthusiasm for representing its brands.
Skills
Workplace
The role is situated in Cambridge, England, UK.
Explore jobs in England or in the UK.
Benefits
Competitive salary and commission scheme; access to products from more than 35 L’Oréal brands through the staff shop; 30 days of holiday inclusive of bank holidays; discounted dental insurance; mental health and financial well-being support resources; referral bonuses; sustainability initiatives through L’Oréal for the Future.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Beauty Sales Advisor», «Cosmetics Advisor», «Beauty Consultant Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.