- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
The Assistant Store Manager co-leads daily operations and customer experience at the L’Oréal Luxe Outlet on Bridge Road in Richmond, partnering with the Store Manager on inventory, visual merchandising, team coaching, KPIs, and sales targets. The permanent, full-time role follows a Tuesday-to-Saturday roster with no late nights.
Role & Responsibilities
- Co-lead daily boutique operations and the customer experience, reporting to the Store Manager.
- Partner with the Store Manager to oversee daily operations, inventory replenishment, and visual merchandising standards.
- Support, coach, and motivate the retail team on the sales floor to deliver tailored consumer consultations across the luxury brand portfolio.
- Track store KPIs, monitor inventory flow, and take proactive action to achieve daily sales targets.
- Maintain seamless floor coverage and stock organisation during peak trade periods.
Qualifications
- Demonstrated capability in daily store management, visual merchandising, and stock logistics within high-volume retail.
- Ability to support, coach, and motivate team members to achieve collective performance goals.
- Understanding of retail metrics and the ability to turn sales data into actionable daily targets.
- Strong commitment to exceptional luxury beauty service and client care.
- Excellent organisational skills to balance floor leadership, inventory tasks, and scheduling.
Skills
Workplace
This position is based in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Benefits
An environment that encourages growth, experimentation, and risk-taking; responsibility from day one; an inclusive workplace where diverse backgrounds and identities are accepted and celebrated; opportunities to contribute to brands' societal and environmental causes.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Boutique Manager», «Retail Operations Supervisor», «Assistant Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
