Longines Sales Consultant
- Location
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Apr 8, 2026
About Longines
Longines is a Swiss luxury watchmaker celebrated for refined design, horological expertise and enduring elegance. As a maison within The Swatch Group, Longines combines a strong heritage with global retail operations and a commitment to craftsmanship and high-touch client service.
Longines is hiring a Sales Consultant in Kuala Lumpur to provide personalised luxury watch sales and client service.
Role & Responsibilities
- Deliver personalized, attentive client service from greeting through final selection and purchase, embodying Longines’ brand values.
- Advise clients on product features, technical specifications and styling to match needs and preferences; build long-term client relationships.
- Achieve individual and store sales targets through effective clienteling, follow-up and conversion of walk-in and appointment traffic.
- Operate point-of-sale (POS) systems, process transactions accurately and manage cash handling and end-of-day reconciliation.
- Support visual merchandising, inventory control, stock replenishment and back-of-house organisation to maintain boutique standards.
- Coordinate after-sales service enquiries and liaise with service centres for repairs, warranties and product care guidance.
Qualifications
- Previous retail sales experience, preferably within luxury goods or watches; demonstrable track record of client-facing results is an advantage.
- Excellent interpersonal and communication skills with a natural aptitude for relationship building and clienteling.
- Strong commercial awareness and numeracy; ability to meet sales targets and work to KPIs.
- Professional presentation and a service-oriented mindset consistent with a luxury retail environment.
- Flexibility to work retail hours, including weekends and public holidays, and to travel between boutiques if required.
Skills
Experience
Preferably 1–2 years of customer-facing experience in luxury retail or the watch sector; demonstrable sales results and experience with high-net-worth clients are advantageous.
Education
Secondary education completed; vocational training or formal retail/watchmaking certifications are a plus.
Workplace
The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia.
Culture
Longines cultivates a professional, heritage-driven workplace where respect for craftsmanship and elegant service are paramount. As part of The Swatch Group, the brand emphasises continuous product training, high retail standards and career progression within an international luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Consultant», «Client Advisor — Watches», «Luxury Sales Associate», «Timepiece Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.