Longines Sales Associate

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Welcome clients with professionalism, courtesy and elegance, creating a sophisticated retail environment
• Assess client needs and preferences, providing expert product guidance and recommendations tailored to individual requirements
• Execute sales transactions and propose complementary products and services appropriate to client interests
• Manage post-sales customer service, including case management, client inquiries, and correspondence follow-up
• Participate in quick-service operations and authorized maintenance interventions on timepieces
• Develop and maintain client database, updating records and enriching client profiles for targeted engagement
• Execute client loyalty initiatives, coordinate mailings, and organize campaign distributions
• Establish and maintain window displays and point-of-sale merchandising aligned with brand standards
• Execute opening and closing procedures in compliance with internal protocols
• Receive merchandise, verify conformity, and manage stock placement and organization
• Prepare display timepieces through regulated maintenance: synchronization, assembly checks, and quality verification
• Participate in inventory counts and ongoing stock monitoring
• Maintain exceptional cleanliness, order, and visual presentation standards throughout the boutique and sales areas, ensuring consistent brand representation

Qualifications

• Proven experience in retail sales, ideally within luxury, watches, jewelry, or haute horlogerie sectors
• Demonstrated passion for horology and the luxury goods market
• Excellent verbal communication and interpersonal skills
• Sales-driven mindset with results orientation and customer-centric philosophy
• Team-oriented approach and collaborative work ethic
• Fluent English proficiency
• Second language capability highly valued

Skills

Experience

First sales experience required, with demonstrated enthusiasm for the watchmaking and luxury sectors.

Education

No specific formal education stipulated; relevant retail or luxury sector training or certification valued.

Workplace

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.