Longines Sales Associate

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Welcome clients professionally, courteously and elegantly.
• Identify clients’ needs and advise them on purchases.
• Complete sales and recommend suitable complementary products or services.
• Process payments in accordance with internal procedures.
• Manage after-sales service follow-up, including case administration, client requests and standard correspondence.
• Take part in rapid-service operations and authorized minor interventions.
• Manage, update and enrich the client database.
• Contribute to client-retention initiatives and mailings, and organize client mailings.
• Set up and maintain display windows in accordance with the brand’s visual merchandising standards.
• Follow boutique opening and closing procedures.
• Receive deliveries, verify conformity and store merchandise.
• Prepare displayed watches by setting the time, winding them and checking them.
• Participate in inventory counts and stock monitoring.
• Maintain the cleanliness, upkeep and presentation of the boutique, windows and sales areas.
• Ensure products are presented effectively and the brand’s presentation standards are upheld.

Qualifications

• Possess initial sales experience and a passion for watchmaking and jewelry and/or the luxury sector.
• Be dynamic, relish a challenge and communicate excellently.
• Demonstrate a results-driven mindset, a strong service orientation and team spirit.
• Be motivated to develop in a premium environment and serve a demanding clientele.
• Fluent English; a second language is strongly valued.

Skills

Experience

Initial sales experience.

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.