Longines Sales Associate

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Welcome clients with professionalism, courtesy, and elegance; identify client needs and provide tailored product recommendations
• Execute sales transactions, propose complementary products and services, and process payments in accordance with internal procedures
• Manage after-sales service, including file administration, client request processing, and correspondence follow-up
• Participate in rapid service operations and authorized minor interventions; maintain and update client databases
• Organize and execute client loyalty initiatives, direct mail campaigns, and promotional activities
• Install and maintain window displays according to brand merchandising standards; apply boutique opening and closing procedures
• Receive merchandise, verify conformity, and manage inventory; prepare displays by setting timepieces, assembling components, and conducting quality checks
• Participate in inventory counts and stock monitoring; maintain boutique cleanliness, presentation standards, and product display excellence

Qualifications

• First experience in retail sales with a demonstrated passion for horology, jewelry, and luxury sectors
• Excellent communication skills and client-facing presence
• Strong service orientation and team collaboration mindset
• Results-driven approach with commitment to high-performance standards
• Ability to work with demanding, affluent clientele in an upscale retail environment

Skills

Experience

First experience in sales within the luxury, watch-making, or jewelry sector

Workplace

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.