Longines Sales Associate

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Greet customers in a timely, professional and personable manner, providing introduction to the Longines brand and a unique boutique experience
• Support store sales goals and actively participate in client outreach initiatives by documenting presentations and essential customer data in the Client Log Book
• Assist in the sales process according to established store protocols, communicate customer requests to management, and provide superior after-sale service through the execution of the Thank You program
• Assist in the submission of daily reports and sales reconciliation reports; process, replenish, and monitor merchandise and counter stock
• Actively participate in merchandising projects including daily stock maintenance, display changeovers, and product transfers
• Ensure all presentations are properly documented for customer outreach and maintain store appearance through organized and attractive merchandise displays
• Support loss prevention efforts and secure company assets through compliance with company policies and procedures
• Execute additional duties as assigned by management; work independently and outside regular office hours as required

Qualifications

• High School Diploma, GED, or equivalent required; Bachelor's Degree in Management, Business, or equivalent preferred
• 3–5 years of sales experience, with specialty luxury retail preferred
• Demonstrated clientele building skills and excellent selling and customer service abilities
• Outstanding oral and written communication skills with strong interpersonal abilities
• Basic computer proficiency and ability to operate point-of-sale systems
• Ability to stand 5–8 hours per day across 5–7 days per week; capacity to work extended shifts during peak periods and lift items weighing 5–25 lbs regularly
• Strong organizational, problem-solving, and multitasking capabilities with ability to handle changing priorities
• Capability to work well with minimal supervision and maintain professional demeanor across all internal management and staff levels

Skills

Experience

3–5 years of sales experience in a professional retail setting, with specialty luxury retail preferred.

Education

High School Diploma or GED required. Bachelor's Degree in Management, Business, or equivalent preferred.

Workplace

Benefits

Excellent health, dental and vision insurance (employee and dependents eligible after 30 days); immediate 401(k) participation with 100% vested employer match after one year (up to 4% match); company-paid life insurance and Long Term Disability; 18 days PTO annually; extended paid time for medical, parental and military leave; holiday pay; voluntary FSA and accident/hospital indemnity insurance; employee product discount.

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.