Longines Retail Field Trainer

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Employment Full-Time
Seniority Mid-Level
Posted Dec 3, 2025

Join Longines in Hong Kong as a Retail Field Trainer, where expertise in luxury retail training will enhance brand excellence and customer service.

Overview

Longines, a prestigious brand under The Swatch Group, is renowned for its timeless elegance and precision in watchmaking. As part of The Swatch Group, Longines benefits from the conglomerate's extensive global reach and resources, offering employees a dynamic and supportive environment in the luxury fashion industry.

Role & Responsibilities

  • Develop and deliver comprehensive training programs for retail staff.
  • Evaluate the effectiveness of training sessions and make necessary improvements.
  • Collaborate with store managers to identify training needs and tailor programs accordingly.
  • Ensure consistent brand messaging and customer service standards across all retail locations.
  • Monitor and report on training outcomes and staff performance.

Qualifications

  • Bachelor's degree in Business, Education, or related field.
  • Proven experience in retail training, preferably within the luxury sector.
  • Strong understanding of retail operations and customer service excellence.

Skills

Exceptional communication and presentation skills. Ability to design engaging and effective training materials. Proficiency in assessing training needs and evaluating outcomes. Strong organizational and time-management skills.

Experience

A minimum of 3 years of experience in retail training, with a focus on luxury brands.

Education

Bachelor's degree in Business, Education, or a related field.

Workplace

This position is based in Hong Kong, Hong Kong, China. Cerulean lists 5 open roles in Hong Kong. The broader Hong Kong area accounts for 235 active listings on Cerulean. In China as a whole, Cerulean currently features 1.798 open positions, with 3 posted this week.

Benefits

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Longines fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to uphold the brand's legacy of precision and elegance while contributing to a vibrant and inclusive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.