Longines Mobile Sales Associate

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Welcome, advise and assist customers with professionalism, courtesy and availability.
• Make sales in stores, off-site upon request and by correspondence.
• Process payments in accordance with current procedures.
• Follow up on after-sales service and respond to customer requests; assist with after-sales service and quick-service repairs.
• Manage and update the customer database.
• Prepare mailings and dispatches.
• Support window displays and merchandising.
• Follow store opening and closing procedures.
• Receive and inspect products.
• Support and train sales associates as needed.
• Set watches to the correct time, inspect them and perform movement reassembly.
• Replace batteries and carry out basic maintenance in accordance with current procedures.
• Support the preparation and execution of stocktakes.
• Maintain the store and keep display windows, display furniture, sales counters and customer-facing areas in impeccable condition.
• Work across the network's various points of sale as business needs require.
• Contribute to service continuity and uphold the brand's operational standards.
• Ensure procedures and best practices are applied consistently across points of sale.
• Support store teams to ensure a high-quality customer experience.

Qualifications

• Commercial training, from CAP to Bac+3 recommended.
• Sales experience, ideally in a premium, luxury, watchmaking or jewellery environment.
• Interest in technical products and appreciation of watchmaking craftsmanship.
• Excellent interpersonal skills, customer-service orientation and a welcoming approach.
• Rigour, autonomy and strong organisational skills.
• Ability to perform basic technical operations on watches, including setting the time, changing batteries and quick service.
• Team spirit, adaptability and versatility.
• Availability to work across different points of sale in the network.
• Polished presentation and adherence to the standards of a premium environment.
• Fluent English required; any additional language is highly valued.

Skills

Education

Commercial training; CAP to Bac+3 recommended.

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.