Longines Luxury Sales Associate
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Apr 14, 2026
About Longines
Longines is a Swiss luxury watchmaker renowned for elegant, high-quality timepieces and a strong heritage in precision watchmaking. The brand operates within the Swatch Group, a global leader in watch manufacturing that houses multiple prestigious maisons. As an employer, Longines offers roles within boutique retail and wholesale environments that emphasize product knowledge, client service and respect for Swiss craftsmanship.
Longines — Luxury Sales Associate in Santa Clara, CA. Full-time boutique role representing Swiss timepieces.
Role & Responsibilities
- Deliver bespoke, high-touch client service to build long-term relationships and repeat business.
- Achieve individual and boutique sales targets through proactive client engagement and consultative selling.
- Convey brand heritage and product knowledge, presenting technical and stylistic features of Longines timepieces.
- Manage clienteling activities and maintain accurate CRM records to support follow-ups and VIP servicing.
- Process sales transactions, returns and repairs accurately using boutique POS systems and ensure compliance with company policies.
- Contribute to visual merchandising and boutique presentation to uphold brand standards.
- Coordinate with after-sales/service teams and assist clients with warranty, servicing and product care inquiries.
- Support inventory control, loss-prevention measures and daily operational tasks required for boutique functioning.
Qualifications
- Proven retail experience, preferably within luxury watches, jewelry or premium accessories.
- Demonstrable client service orientation with a track record of meeting or exceeding sales goals.
- Polished professional presentation and strong interpersonal skills appropriate for a luxury boutique.
- Ability to work a flexible schedule including weekends, evenings and retail peak periods.
- Authorization to work in the United States.
Skills
Experience
Previous experience in luxury retail is preferred, with a particular advantage for candidates who have sold watches or high-value jewelry. Experience maintaining CRM records and meeting boutique sales KPIs is desirable.
Education
High school diploma or equivalent; post-secondary education in retail, hospitality, or fashion is a plus.
Workplace
This position is based in Santa Clara, California, USA, within easy reach of San Jose.
Culture
Longines combines a deep respect for Swiss watchmaking heritage with a client-focused retail culture. Employees are expected to embody elegance and professionalism, working in collaborative boutique teams that prioritise product knowledge and superior service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — Watches», «Boutique Sales Consultant», «Retail Sales Associate — Timepieces», «Client Relations Associate (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.