Longines Luxury Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Apr 17, 2026
About Longines
Longines is a Swiss watch maison renowned for elegant design and precise horology, operating as part of the Swatch Group. The brand occupies the premium segment of the watch market and sells through a network of mono-brand boutiques and authorised retailers, offering employees exposure to craftsmanship-driven products and an international luxury retail organisation.
Longines is hiring a Luxury Sales Associate in New York (SoHo). Deliver personalised service, sell Longines watches, and cultivate high-value clients.
Role & Responsibilities
- Deliver exemplary, personalised service to clientele in the SoHo Longines boutique, cultivating long-term relationships and repeat business.
- Demonstrate authoritative product knowledge of Longines timepieces and related watchmaking features, advising clients on fit, functionality and provenance.
- Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
- Manage sales transactions accurately using the boutique point-of-sale procedures and perform cash handling and receipting with rigour.
- Maintain boutique standards for visual merchandising, product presentation and inventory replenishment.
- Support after‑sales service coordination by liaising with service centres and tracking repairs or warranty claims for clients.
- Contribute to CRM upkeep, appointment scheduling and targeted outreach to cultivate high-value prospects.
- Participate in in-store events, product launches and team briefings to amplify brand visibility and client engagement.
Qualifications
- Minimum 2 years' retail sales experience, preferably within luxury watches, jewelry or upscale accessories.
- Proven track record of meeting or exceeding sales targets in a client-facing retail environment.
- Excellent interpersonal skills with a focus on consultative selling and relationship building.
- Professional presentation and demeanor consistent with a premium luxury boutique.
- Right to work in the United States.
Skills
Experience
At least two years of hands-on retail experience in luxury goods, ideally with direct exposure to watches or fine jewelry and a demonstrable history of achieving sales targets.
Education
High school diploma or equivalent; formal retail, hospitality or horology training is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Longines combines a heritage-led, craft-oriented identity with the global infrastructure of the Swatch Group. Boutique teams operate in client-focused, detail-driven environments where professionalism, product expertise and discreet service define daily work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Specialist», «Retail Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.