Longines Luxury Retail Keyholder
- Location
- Santa ClaraCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 17, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines Luxury Retail Keyholder position at Valley Fair in Santa Clara, CA. Support store operations and lead team excellence.
Role & Responsibilities
- Open and close the boutique, ensuring all security protocols and cash handling procedures are executed correctly
- Supervise and coordinate daily retail operations, including inventory management and visual merchandising standards
- Train and mentor sales associates on Longines product knowledge and luxury customer service standards
- Maintain store appearance and ensure compliance with brand guidelines across all customer touchpoints
- Support the Store Manager with administrative tasks, scheduling, and staff coordination
- Handle customer inquiries, resolve complaints, and escalate complex issues appropriately
Qualifications
- Proven experience in luxury retail or hospitality environment
- Strong leadership and team coordination skills
- Excellent understanding of luxury brand values and customer expectations
- Demonstrated ability to manage cash transactions and inventory systems
- Professional demeanor with exceptional interpersonal abilities
Skills
Experience
2–4 years of progressively responsible retail or luxury service sector experience, with demonstrated supervisory or lead responsibilities
Education
High school diploma or equivalent; some college coursework or retail management certification preferred
Workplace
The role is situated in Santa Clara, California, USA — conveniently close to San Jose.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Keyholder», «Retail Operations Lead», «Senior Sales Associate», «Store Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.