Longines Luxury Retail Keyholder
- Location
- Santa ClaraCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 5, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines Luxury Retail Keyholder role at Valley Fair mall in Santa Clara, CA. Join The Swatch Group's iconic watchmaker.
Role & Responsibilities
- Manage store opening and closing procedures, including security protocols and cash handling
- Supervise retail sales team and ensure consistent delivery of luxury customer service standards
- Monitor store operations, inventory levels, and visual merchandising to maintain brand presentation
- Support the Store Manager in achieving sales targets and performance metrics
- Train and mentor junior sales associates on product knowledge and client engagement
- Respond to customer inquiries and resolve service issues with discretion and professionalism
Qualifications
- Proven experience in luxury retail or high-end sales environment
- Demonstrated supervisory or leadership capabilities
- Strong knowledge of Swiss watchmaking and horology
- Excellent interpersonal and communication skills
- Ability to manage multiple priorities and work effectively in a fast-paced retail setting
Skills
Experience
Minimum 3–5 years of experience in luxury retail, preferably with exposure to watches, jewelry, or premium lifestyle brands. Prior keyholder or assistant management experience preferred.
Education
High school diploma or equivalent; retail management certification or relevant training is advantageous.
Workplace
The role is situated in Santa Clara, California, USA — conveniently close to San Francisco.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Keyholder», «Retail Operations Lead», «Assistant Store Manager», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.