Longines Luxury Keyholder
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 19, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines seeks an experienced Luxury Keyholder for the World Trade Center boutique in New York—lead retail operations and drive sales excellence.
Role & Responsibilities
- Oversee daily retail operations and boutique management at the World Trade Center location
- Lead, supervise, and mentor sales associates and support staff
- Maintain store standards including visual merchandising, cleanliness, and security protocols
- Drive sales performance and achieve revenue targets through strategic customer engagement
- Manage inventory, stock rotation, and procurement processes
- Ensure compliance with Swatch Group policies, luxury retail standards, and legal requirements
- Provide exceptional customer service and resolve client inquiries or concerns
- Monitor cash handling, reconciliation, and financial reporting
Qualifications
- Proven experience in luxury retail or hospitality management
- Strong leadership and team management capabilities
- Demonstrated sales acumen and ability to exceed performance targets
- Excellent communication and interpersonal skills
- Proficiency in retail point-of-sale systems and inventory management software
- Understanding of luxury brand positioning and customer expectations
Skills
Experience
5 to 8 years of progressive experience in luxury retail, boutique management, or premium customer-facing retail environments, with demonstrated success in driving sales and leading teams.
Education
High school diploma or equivalent required; bachelor's degree in business administration, hospitality management, or related field preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Manager», «Retail Operations Lead», «Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.