Longines Client Advisor
- Location
- SydneyNew South WalesAustralia
- Employment
- Casual
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 29, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines Client Advisor position in Sydney – luxury watch retail sales and customer service role at Westfield.
Role & Responsibilities
- Provide personalized consultation and sales assistance to clients, leveraging extensive knowledge of Longines timepieces and their heritage
- Build and maintain client relationships through attentive service, follow-up communications, and tailored product recommendations
- Conduct product demonstrations and explain technical specifications, craftsmanship, and brand positioning to prospective buyers
- Process transactions accurately and ensure compliance with all sales and security protocols
- Maintain boutique appearance and merchandise presentation standards in alignment with Longines brand guidelines
Qualifications
- Strong understanding of luxury watches, timekeeping technology, or horology preferred
- Exceptional interpersonal and communication skills with the ability to connect with affluent clientele
- Demonstrated sales ability and comfort with direct customer engagement
- Professional appearance and demeanor consistent with luxury retail standards
Skills
Experience
Prior experience in luxury retail, watch retail, or high-end customer service environments is advantageous but not required for strong candidates with relevant passion and aptitude.
Education
Secondary education or equivalent qualification; further qualifications in horology or jewelry retail valued.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.