Longines Client Advisor
- Address
- Shop 344, Chadstone Shopping Centre, 1341 Dandenong Rd, Chadstone, Melbourne 3148 View map
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 9, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines is seeking a part-time Client Advisor for its Chadstone boutique to deliver exceptional customer service, drive sales and support boutique operations, merchandising, stock control and client database development. The role requires flexible availability, including some late-night trading and weekends.
Role & Responsibilities
- Support boutique management with store operations as required.
- Work toward KPI and boutique sales targets.
- Uphold the highest standards of customer service.
- Conduct daily security stock counts.
- Carry out daily merchandising, including setup, stock rotation and new display concepts.
- Maintain and upkeep the boutique.
- Attend regular training and stay up to date on product lines.
- Assist in developing the client database.
- Be flexibly available, including for some late-night trading and weekends.
Qualifications
- Demonstrated retail experience; experience in a premium industry is beneficial.
- Highly developed and proven customer service skills.
- Genuine passion for Longines.
- Computer literacy.
- Excellent organisational skills.
- Ability to work as part of a team.
- Energy, drive and enthusiasm.
- Impeccable grooming and presentation.
Skills
Experience
Demonstrated retail experience; premium-industry experience is beneficial.
Workplace
This position is based in Melbourne, Victoria, Australia.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.