- Location
- Gold Coast Queensland Australia
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 19, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines seeks a Client Advisor for its Pacific Fair boutique in Gold Coast, Queensland. The role delivers elevated client service, develops lasting relationships, achieves sales targets and supports boutique operations. This is a full-time role, including weekends and late-night trading as required.
Role & Responsibilities
- Deliver a personalised, elevated client experience that reflects the Longines brand.
- Build meaningful client relationships and foster long-term customer loyalty.
- Consistently achieve individual and boutique sales targets and KPIs.
- Support the Boutique Manager with boutique operations.
- Maintain impeccable visual merchandising and ensure the boutique environment reflects the prestige of the brand.
- Assist with boutique presentation, maintenance, stock counts and replenishment.
- Develop and nurture the client database through proactive engagement and follow-up.
- Participate in ongoing product, brand and sales training programmes.
- Work a full-time roster, including weekends and late-night trading as required.
Qualifications
- Previous experience in luxury retail, premium fashion, jewellery, watches or another client-focused premium environment.
- Proven ability to deliver outstanding customer service and exceed client expectations.
- Strong sales acumen and a passion for achieving results.
- Genuine appreciation for the Longines brand, heritage and values, with a commitment to continuous learning and product knowledge development.
- Excellent communication and interpersonal skills.
- Collaborative team player with a proactive, positive attitude.
Skills
Workplace
The successful candidate will be located in Gold Coast, Queensland, Australia.
Explore jobs in Australia.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.