- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 16, 2026
About Longines
Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.
Longines is seeking a Boutique Manager to lead its flagship boutique in Madrid, delivering an exceptional client experience while driving commercial performance and team excellence. The role covers sales and clienteling strategies, team leadership, operational oversight, inventory and cash control, and local relationship-building.
Role & Responsibilities
- Drive boutique sales performance and achieve business targets.
- Develop and execute clienteling, customer acquisition, and traffic-generating strategies.
- Deliver an exceptional and consistent luxury customer experience.
- Lead, coach, and inspire a high-performing sales team.
- Analyze KPIs and implement action plans to maximize business opportunities.
- Oversee daily boutique operations, ensuring compliance with company standards.
- Manage inventory, cash control, and loss prevention processes effectively.
- Prioritize, organize, and delegate tasks according to business needs.
- Build strong relationships with clients and local partners to increase brand visibility and loyalty.
Qualifications
- Proven experience as a Boutique Manager, Store Manager, or Retail Manager, preferably within the luxury, premium, or watchmaking industry.
- Ability to drive business performance and lead teams to achieve and exceed objectives.
- Excellent leadership, coaching, and people management skills.
- Ability to combine strategic thinking with operational excellence.
- Strong clienteling and relationship-building capabilities.
- Excellent organizational, planning, and problem-solving skills.
- Flexibility to adapt to changing boutique needs.
- Intermediate-level computer skills, including Office.
- Fluent Spanish and English are required; knowledge of another language is a plus.
Skills
Experience
Proven experience as a Boutique Manager, Store Manager, or Retail Manager, preferably within the luxury, premium, or watchmaking industry.
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
Culture
Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longines, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Boutique Director», «Retail Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.