Longines Assistant Store Manager

About Longines

Founded in Saint-Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Role & Responsibilities

• Direct and oversee daily boutique operations in compliance with company standards, including inventory management, cash control, and loss prevention techniques
• Support the Store Manager in implementing sales strategies to achieve revenue targets through clienteling, superior customer service, events, and customer acquisition activities
• Train, coach, and lead sales associates in selling techniques, customer service delivery, and brand knowledge to achieve individual and store-wide sales goals
• Delegate and assign tasks to the retail team while providing constructive feedback and performance management
• Assist in developing and administering sales incentive programs and employee rewards initiatives
• Ensure consistent, high-quality customer experience across all customer touchpoints and maintain brand representation both inside and outside the boutique
• Collaborate with Store Manager on coordination of in-store events including seasonal promotions, trunk shows, and contests
• Prioritize, plan, and adapt to changing business needs while managing multiple priorities in a fast-paced environment
• Monitor and enforce compliance with all company policies, security protocols, personnel practices, and record-keeping procedures
• Partner with Store Manager to maintain effective communication channels between store and corporate office and address operational challenges

Qualifications

• Minimum 3–5 years of retail store experience with demonstrated leadership in sales and merchandising
• High School Diploma, GED, or equivalent education required; Bachelor's Degree in Management, Business, or related field preferred
• Proven ability to develop and motivate retail teams while maintaining fair and consistent standards
• Excellent problem-solving and conflict resolution skills
• Strong organizational, project management, and multitasking capabilities in a fast-paced environment
• Ability to work independently and supervise others with minimal oversight
• Self-motivated and quick learner with ability to interact effectively with domestic and international staff

Skills

Experience

3–5+ years of retail store management experience, with demonstrated success in leading sales teams and achieving revenue targets in a luxury or high-end retail environment.

Education

High School Diploma, GED, or equivalent required. Bachelor's Degree in Management, Business, or equivalent field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 35 to USD 40 per hour.

Benefits

Health, dental, and vision insurance with generous employer contribution (eligible first of month following 30 days of employment); 401(k) with 100% vested employer match after one year (maximum 4% match with 5% employee contribution); company-paid life insurance and long-term disability; 18 days PTO annually; sick time; holiday pay; voluntary FSA, STD, and accident/hospital indemnity insurance; employee product discount.

Culture

Longines fosters a refined and collaborative workplace culture rooted in Swiss precision, timeless elegance, and a deep respect for watchmaking heritage. As an employer, the brand encourages craftsmanship, innovation, and excellence within an international environment where employees contribute to a legacy associated with performance, tradition, and understated sophistication.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.