- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Junior
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Longchamp
Longchamp is a family-owned French leather goods house. Jean Cassegrain founded it in Paris in 1948, making leather-covered pipes before the house turned to luggage and handbags. Its collections also include shoes and ready-to-wear.
Reporting to the Retail Applications Manager within the Operations team, the Retail and E-commerce Application Analyst supports the worldwide operation and evolution of retail, e-commerce and OMS systems serving 350 stores across 25 countries. The role covers Cegid Y2, OneStock, system interfaces, support, documentation, production deployments, operational reporting and system optimisation; this is a permanent, full-time position.
Role & Responsibilities
- Maintain the worldwide operation of Cegid Y2 retail and e-commerce systems, the OneStock OMS, and interfaces with Longchamp and external applications.
- Handle qualified support requests.
- Write and maintain operating documentation, configuration guides, and technical specifications in French and English.
- Carry out production deployments.
- Anticipate emerging business and technical needs and propose improvements.
- Develop reports and exports for operational reporting.
- Optimise the operation of e-commerce, retail, and OMS systems.
Qualifications
- At least 2 years of professional experience in IT support.
- Technical IT experience, including SQL databases, workstation or point-of-sale systems, and client-server architectures.
- Experience with Cegid Y2, OneStock, or another point-of-sale or OMS solution is an advantage; motivated junior candidates are also considered.
- IT development skills are an advantage.
- Fluent English, spoken, written, and read.
- Knowledge of SQL.
- Strong interpersonal skills and customer-service orientation.
- Strong analytical ability.
- Good knowledge of Windows and Office environments, including Excel.
- Ability to write documentation.
- Knowledge of SaaS.
- Proficiency with ETL/ESB.
- Proficiency with SOAP/REST protocols.
- Knowledge of liveStore and Inventory Tracking.
Skills
Experience
At least 2 years of professional experience in IT support; motivated junior candidates are also considered.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Leatherworkers learn their trade in the house’s workshops. At Segré, craftspeople also repair bags, while in boutiques and department-store concessions sales advisers help clients choose among materials, sizes and finishes.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longchamp, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Systems Analyst», «Retail Applications Analyst», «E-commerce Systems Analyst», «Retail IT Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.