- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Longchamp
Longchamp is a family-owned French leather goods house. Jean Cassegrain founded it in Paris in 1948, making leather-covered pipes before the house turned to luggage and handbags. Its collections also include shoes and ready-to-wear.
Longchamp is recruiting a Floor Manager for its Saint-Honoré flagship boutique in Paris. Reporting to the Boutique Director, the role leads and develops sales teams, supports excellent client service and helps deliver boutique objectives. The position is permanent and full-time.
Role & Responsibilities
- Coach, lead and engage the sales teams to achieve objectives set by management.
- Represent Longchamp's brand image and embody its values.
- Track, plan and deliver training modules to the teams.
- Plan employee follow-ups using action plans and performance-tracking tools.
- Welcome, onboard and train new employees.
- Welcome clients and ensure an experience consistent with Longchamp's identity and standards of excellent service.
- Proactively support managers in making the client the team's priority.
- Develop the teams' knowledge, commercial expertise and know-how.
- Ensure the teams implement the strategy, rules and procedures effectively.
- Develop a comprehensive view of the sales floor and contribute to achieving the boutique's overall objectives.
Qualifications
- Successful experience supervising a sales team within a fashion and/or luxury brand.
- Proficiency in Microsoft Office and confidence using social media.
- Fluent English, with a minimum TOEIC score of 850; a second language is an asset.
- Interest in training, visual merchandising and management.
Skills
Experience
Successful experience supervising a sales team within a fashion and/or luxury brand.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Health insurance, disability and life insurance, meal vouchers worth €10.50 (with €6.04 paid by the employer), monthly and annual bonuses, profit-sharing and incentive schemes, a sustainable mobility allowance, exclusive access to the private-sale catalogue, recognized training in retail professions, professional development, a dynamic and supportive environment valuing teamwork, diversity and inclusion, and the opportunity to contribute to more responsible fashion through durable products and environmental initiatives.
Culture
Leatherworkers learn their trade in the house’s workshops. At Segré, craftspeople also repair bags, while in boutiques and department-store concessions sales advisers help clients choose among materials, sizes and finishes.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Longchamp, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Team Supervisor», «Sales Team Supervisor», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.