- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
The Wholesale Assistant supports Loewe’s Wholesale Manager, Account Executives, and global Wholesale team in daily account and order management, coordinating with internal departments and external partners to deliver accurate, timely client service. This is a permanent, full-time, on-site role in Madrid.
Role & Responsibilities
- Support the global Wholesale team with day-to-day account management, responding to clients promptly and providing the service needed to support their business.
- Oversee wholesale orders from placement through delivery, ensuring accuracy.
- Monitor order status and deliveries, resolve logistical issues, and coordinate with internal teams.
- Collaborate with Operations, Logistics, Credit Control, Finance, Merchandising, and Product teams to ensure smooth processes and accurate data.
- Coordinate with Credit Control on payments, invoicing, and blocked orders.
- Serve as the primary contact for wholesale clients, addressing operational queries and providing updates.
- Assist with onboarding new wholesale clients and maintaining client databases.
- Support sales reporting and data tracking, and prepare client-facing reports.
- Maintain client files, communication trackers, and internal communication logs.
- Support the management of return-to-vendor (RTV) processes, quality issues, and credit notes.
Qualifications
- Bachelor’s degree in Business Administration or a related field.
- Fluency in Spanish and English; additional languages are an asset.
- Strong analytical skills, excellent organisational abilities, and effective time management.
- Proficiency in Microsoft Office, particularly Excel.
- Previous experience with fashion or luxury brands is a plus, but not essential.
Skills
Experience
At least one year of relevant work experience in a similar role; minimum 3 years.
Education
Bachelor’s degree in Business Administration or a related field.
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Wholesale Operations Assistant», «Wholesale Account Assistant», «Wholesale Sales Support Assistant», «Wholesale Client Services Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.