Loewe Team Leader

About Loewe

LOEWE is a Spanish maison renowned for its mastery of leatherwork and artisanal craft, presenting collections that fuse intellectual rigor with a vibrant Spanish sensibility. Operating within the LVMH group, the house emphasizes contemporary interpretations of craft, strong ties to art and culture, and a dedication to meticulous workmanship across its global retail network.

Role & Responsibilities

• Support the Store Manager in day-to-day leadership and operational oversight of the sales team, acting as Manager on Duty in their absence.
• Lead by example on the sales floor: cultivate an elevated client experience, develop personal client business and mentor Client Advisors to achieve individual and store sales targets.
• Manage opening/closing procedures and keyholder responsibilities to maintain security and operational standards.
• Drive team development through weekly coaching sessions, sales projection reviews, and deployment of training initiatives.
• Partner with Visual Merchandising and Store Operations to ensure presentation standards and VM execution are upheld.
• Coordinate with back‑of‑house (BOH) to oversee consignment handling, stock control, timely packing/returns and accurate paperwork for distance orders and stylist agreements.
• Resolve client and internal conflicts confidently and professionally; escort and brief VIPs, executives and collectors on collections and company initiatives when required.
• Ensure the sales team utilises downtime productively and completes assigned operational tasks to LOEWE standards.

Qualifications

• Minimum five years’ experience in a retail environment, including at least two years in a supervisory or department manager capacity.
• Proven track record of achieving sales targets and growing a personal client portfolio within luxury retail.
• Excellent verbal and written communication skills, with aptitude for coaching and performance feedback.
• Strong organisational aptitude and meticulous attention to operational detail.
• Flexibility to work a full retail schedule, including evenings, weekends and holidays.

Skills

Experience

Minimum five years of retail experience with at least two years in a supervisory or department manager role, demonstrating success in driving sales and developing client relationships in a luxury environment.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, or a related discipline preferred.

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k) with automatic employee contribution.

Culture

LOEWE cultivates a workplace anchored in craft, creativity and cultural engagement, prioritising artisanal excellence and contemporary expression. As part of the LVMH stable, the maison combines a rigorous commitment to quality with an inclusive environment that values diverse perspectives and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.