Loewe Store Manager
LOEWE is hiring a Store Manager in Palma de Mallorca to lead the new‑store opening, drive sales and deliver exceptional client experience.
Overview
LOEWE is a Spanish luxury house renowned for its expertise in leather goods and dedication to craft and culture. Operating within the LVMH group, the brand blends artisanal savoir‑faire with contemporary design under a creative leadership that champions art, craftsmanship and a bold Spanish aesthetic. LOEWE presents a fast‑paced retail environment that values creativity, quality and client service.
Role & Responsibilities
- Lead and develop the Mallorca store team through hands‑on coaching, regular feedback and tailored individual development plans; recruit and secure succession talent for key roles.
- Role‑model exceptional client experience: lead the selling ceremony, manage customer flow, ensure no client is unattended, and cultivate a client‑centric mindset across the team.
- Drive sales growth and category development by defining and implementing actionable commercial plans, monitoring KPIs and proactively identifying opportunities to maximise top‑line performance.
- Develop and maintain the client database and after‑sales processes; train the team to optimize CRM usage and client retention activities.
- Oversee store operations including inventory accuracy, FOH/BOH processes, health & safety compliance, grooming standards and facilities maintenance to ensure flawless execution.
- Represent the brand locally through networking and market initiatives; monitor competitive landscape and share market insights with head office stakeholders.
- Ensure successful implementation and adoption of retail tools and assets; manage audits and corrective actions as required.
Qualifications
- Minimum 5 years' experience in luxury retail with proven success leading and developing diverse teams.
- Demonstrable commercial acumen with a track record of achieving sales targets and growing client portfolios.
- Experience in store openings or major store projects is highly desirable.
- Fluent in English and Spanish.
- Strong interpersonal and communication skills, with an empathetic leadership style and ability to motivate others.
- Passion for fashion, art and culture and deep product knowledge of luxury leather goods.
Skills
Experience
Minimum five years of progressive leadership experience in luxury retail, ideally including responsibility for a boutique or flagship and experience with new‑store openings and delivering against sales and KPI targets.
Education
High‑school diploma required; bachelor’s degree in business, retail management, luxury brand management or fashion preferred.
Workplace
This position is based in Palma de Mallorca, Balearic Islands, Spain. Cerulean lists 7 open roles in Palma de Mallorca, including 1 posted recently. The broader Balearic Islands area accounts for 30 active listings on Cerulean, 1 of which are new. In Spain as a whole, Cerulean currently features 261 open positions, with 12 posted this week.
Culture
LOEWE fosters a culture anchored in craftsmanship, creativity and cultural engagement, combining a respect for artisanal heritage with contemporary design. The workplace emphasizes inclusion, collaboration and personal development within a dynamic luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.