Loewe Senior Client Advisor

About Loewe

LOEWE is a Spanish luxury maison renowned for its mastery of leather and artisanal craft. Now part of the LVMH group, the brand combines a strong heritage with contemporary creative direction under Jonathan Anderson, supporting contemporary art and craft while operating boutiques worldwide that emphasise quality, creativity and refined client service.

Role & Responsibilities

• Consistently achieve and exceed individual and team sales targets while supporting overall store performance.
• Deliver an exceptional, personalised client experience through attentive greeting, listening, advisory selling and relationship-building.
• Demonstrate authoritative product knowledge across leather goods and ready-to-wear to cross-sell and upsell relevant categories.
• Develop, maintain and grow a proprietary client book, accurately recording client data in company CRM/clienteling tools.
• Exercise sales leadership and advanced clienteling techniques to grow existing clients and recruit new long-term clients.
• Contribute to store visual merchandising and uphold LOEWE’s presentation and grooming standards.
• Maintain efficient, secure and organised stock handling; support inventory control and back-of-house tasks.
• Mentor new joiners and support team development through coaching and knowledge sharing.

Qualifications

• Minimum three years' retail experience, ideally within leather goods and/or ready-to-wear.
• Proven track record of meeting and exceeding individual sales targets; history as a top performer preferred.
• Strong interest in fashion, art and culture and the ability to embody the brand’s heritage.
• Experience working within diverse, fast-paced teams and the ability to coach and inspire colleagues.
• Excellent interpersonal and communication skills with sensitivity to develop and maintain a client book.

Skills

Experience

Minimum three years of progressive experience in luxury retail sales, preferably with leather goods or ready-to-wear; demonstrable record of achieving sales targets and developing client relationships.

Education

High school diploma or equivalent required; tertiary qualification in fashion, business, arts or a related field preferred.

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k) with automatic employee contribution

Culture

LOEWE’s workplace blends rigorous craftsmanship with contemporary creativity; employees work in intimate boutique settings that prioritise refined client service and artisanal excellence. The maison values collaboration, cultural engagement and diversity, and fosters learning through mentoring and hands-on experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.