Loewe Senior Client Advisor
- Employment
- Contract
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 6, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
LOEWE Senior Client Advisor (Maternity Cover) in London at Harrods — luxury retail role driving sales and client relationships.
Role & Responsibilities
- Consistently achieve individual and team sales objectives while maintaining accountability for sales results
- Deliver exceptional customer experience through attentive greeting, listening, and needs assessment
- Exemplify LOEWE's brand heritage and articulate the House's design philosophy and craftsmanship
- Leverage comprehensive product knowledge to identify cross-sell and upsell opportunities across all categories
- Build and cultivate a diverse, long-term client portfolio using advanced clienteling tools and techniques
- Demonstrate sales leadership by mentoring team members and supporting new joiners as a buddy
- Maintain visual merchandising standards in accordance with LOEWE's brand guidelines
- Ensure products are efficiently organized, secured, and maintained in both front and back of house areas
- Support inventory management and ad hoc operational tasks as required
- Uphold LOEWE's policies, procedures, grooming standards, and behavioral expectations
Qualifications
- Minimum 3 years of proven experience in customer-centric retail or luxury service roles
- Demonstrated track record of achieving individual goals and contributing to team results
- Advanced clienteling and relationship-building capabilities
- Deep interest in fashion, art, and culture
- Naturally inclusive, open-minded, and empathetic approach to client engagement
- Strong commercial mindset balanced with genuine team player orientation
- Fluency in English
Skills
Experience
Minimum 3 years of proven experience in customer-centric retail, preferably within luxury fashion or premium lifestyle sectors. Demonstrated success in achieving individual sales targets while contributing to team objectives, with evidence of strong client relationship-building and mentorship capabilities.
Education
No specific educational qualifications mentioned; strong communication and interpersonal skills essential.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Associate», «Senior Retail Associate», «Client Leadership Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.